Jet Konnect passengers undergo ‘hungry’ delay

Bangalore: Passengers of an early morning Jet Konnect flight had a more harrowing experience than their Air India counterparts at the Bengaluru International Airport on Monday.
Those booked on the 7 am flight were asked to board the plane at 6.30 am and were virtually held “hostage” inside the aircraft till the ultimate take-off around 9.15 am, said Divya Soorenji, an affected passenger.
“Being a low-cost carrier, food was not served, despite the delayed departure and further delays in landing and baggage delivery. Only water was served free, while the food sold onboard was too expensive for an economy flier,” complained another passenger.
Exchanging notes, a corporate flier of Jet Konnect said her colleague who was on the Air India flight was at least informed about the approximate delay and allowed to stay in the airport lounge. “The least the airlines could do was to serve timely refreshments,” said another passenger who faced a similar problem.
According to information available, the problem could have been compounded due to the absence of station managers of various airlines. Monday saw as many as 28 domestic flights, including two international (British Airways and Oman Air) being delayed due to the thick fog that affected visibility.
However, national carrier Air India responded to the delay and said: “As a result of fog situation at Delhi and Bangalore airports for the past two days, the schedule of the flights of many airlines, including Air India have been disrupted over the entire network. Flight IC 106 was delayed at Bangalore due to late arrival of incoming flight IC 105 from Mumbai.
04/01/10 Deccan Herald

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Categories: Airports Jan 2010, Jet Airways Jan 2009