Passengers battle 12-hour flight delays, hunger, fatigue at airport

New Delhi: Even as there has been no respite from the low visibility conditions due to dense fog, the Met department has forecast foggy conditions for another day due to the high moisture content in the air.
Over 200 flights were delayed, six flights had to be cancelled and 29 others were rescheduled on Friday.
There was no let-up in the chaos at the Indira Gandhi International Airport as flights continued to get delayed by over 12 hours for the fourth consecutive day on Friday.
Despite specific guidelines issued by the Directorate General of Civil Aviation to airlines regarding timely updates on delay-related information, hundreds of passengers had a harrowing time as no prior information was provided to them by the airlines and most of them were kept waiting for hours.
Passengers also complained of indifference by the airlines staff at the airport, and the refusal by airlines to provide accommodation, or even refreshments to stranded passengers.
Many passengers said they had to spend the night at the airport.
23/01/10 Indian Express

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Categories: Airports Jan 2010