AI to pay Rs 50 K compensation for flight delay

New Delhi: National carrier Air India has been rapped by a consumer court for failing to inform passengers in time about a delayed flight and directed to pay a compensation of Rs 50,000 to a complainant, five years after the incident.
"In this case, no information was conveyed to the complainant after the initial information about the flight being delayed for hours and subsequent enquiry failed to yield any result in consequence whereof the complainant had to go to airport," the Delhi State Consumer Commission said, upholding the district forum's direction to the carrier to pay the compensation to the complainant.
29/03/10 Press Trust of India

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Categories: NACIL Mar 2010