Integration headache continues for Nacil

New Delhi: If you happen to visit any Air India ticketing office during lunch hour, it is entirely possible that you may not get to buy a ticket. All because of the lack of integration between the erstwhile AI and Indian Airlines, which have been merged to form Nacil.
Nacil recently told the Parliamentary Committee on Public Undertakings (Copu) that the lunch hour of an employee of the erstwhile Air India is “specific” while for an erstwhile Indian Airlines employee, it is rotated. “So, even in the lunch hour if you go to the IA counter, you may get the ticket, but if you go to the AI (counter) they will say it is lunch hour, you may come back after the lunch hour. Both are sitting in the same room”.
Nacil has explained that between the two erstwhile carriers, there are different work week definitions: 38 hours, 44 hours and 48 hours per week. “To rationalise this means I have to sit down with all the employees and change the conditions. No two employees are willing to change the condition…everybody agrees to a 38-hour week,” chairman and MD, Arvind Jadhav told Copu.
Not just lunch hour issues, seemingly trivial things such as different caps given to AI and IA employees are also hindering integration of the two streams.
29/03/10 Sindhu Bhattacharya/Daily News & Analysis

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Categories: Air India - International Mar 2010, Air India Domestic Mar 2010, NACIL Mar 2010