Air India in 190 million dollars deal for SITA's horizon passenger services system

The National Aviation Company of India (NACIL) today announced that SITA, the aviation IT specialist, has been selected to provide its hosted Horizon Passenger Services System (PSS) to Air India on a turnkey basis following a global competitive tendering process. The deal with the 13.5 million passenger airline is valued at 190 million dollars over ten years.
SITA's Horizon platform provides hosted PSS services to 140 airlines boarding 120 million passengers and will be used to deliver a single airline code in order to allow the seamless integration of the former domestic carrier Indian Airlines with Air India for the first time since they merged in August 2007. Another early deliverable will be enabling Air India to meet the requirements for joining the Star Alliance.
In addition to the core Horizon PSS suite, SITA will also implement an efficient online booking engine, departure control system, check-in and automated boarding control, baggage reconciliation system (BRS) and a frequent flyer programme.
Arvind Jadhav, NACIL Chairman and Managing Director, said: "Implementation of the Horizon Passenger Services System will complete the merger of Air India with the former domestic carrier Indian Airlines, and enable us to align processes and systems to meet Star Alliance standards. Air India will then be able to leverage the complementary strengths and synergies of the single new carrier to the maximum, resulting in a more competitive, customer friendly and world class airline with significant improvement in our passenger yields.
08/04/10 ANI/Sify

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Categories: Foreign Apr 2010, NACIL Apr 2010