Saturday, April 17, 2010

Chaos at Mumbai's international terminal

Mumbai: Confusion reigned at the international airport on Friday, when over 50 passengers of the cancelled Jet Airways flight to London refused to leave the airport terminal until the airline promised to give them priority booking when the flights resume.
Some passengers also alleged that the airline’s attitude was reckless and they did not bother to provide food, water, or accommodation.
Sandeep Chatterjee, 42, spent more than 20 hours at the Sahar international terminal of Mumbai airport since his flight was cancelled. “I checked in at 11pm on April 15 as the airline repeatedly said that the flight will depart on time at 1.15am on Friday.It was during departure that they announced that the flight has been cancelled and that we have to fend for ourselves,” said Chatterjee, who owns an advertising agency in the United Kingdom and Dubai.
17/04/10 Naveeta Singh/Daily News & Analysis
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