A new report from the Centre for Asia Pacific Aviation (CAPA) in association with SITA, the specialist in air transport IT solutions, forecasts that by 2020 Indian domestic air traffic will reach 160-180 million passengers per annum and international traffic will exceed 80 million. Today less than 2% of Indians fly in any given year.
The CAPA/SITA White Paper on Information Technology in Indian Aviation is an industry first and provides a comprehensive analysis and commentary on the future of Indian aviation supported by a market survey of senior executives from airports, airlines and government.
In forecasting substantial growth over the next ten years, the report notes that India’s domestic air travel market is currently just 20% of that of China. In order to meet predicted growth over the next ten years airlines will need to invest $120 billion in new aircraft and a further $20 billon in the airport sector.
Airlines have indicated that self-service is the way forward, with respect to future products such as kiosks for lost baggage reporting, flight disruption management, flight transfers, bag drop and automated boarding gates.
Low cost carriers (LCCs) are more aggressive than full service airlines in using IT to drive their business. LCCs’ investment in IT is more strategic in nature and they do not see IT as mere support functions as is often the case at full service or legacy carriers. LCCs have a greater level of readiness to adopt newer solutions that both redefine the customer experience and cut costs.
01/04/10 Travel Daily News
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Friday, April 02, 2010
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Indian Aviation to carry 180 million passengers by 2020
Friday, April 02, 2010
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