Saturday, July 31, 2010

Chaos still rules the roost at T3 on Day 3

New Delhi: The Delhi International Airport Limited (DIAL) in its haste to go one up on other airports, seems to have missed a key point-passenger comfort.
The developer does not seem too keen on providing even basic facilities for the passengers, who continued to be at the receiving end on the third day of commercial operations at T3.
Most transit passengers who have to catch connecting flights to international destinations have to go as long as 12 hours without food or water, sitting or sleeping on the floor. There are neither adequate seats at the transit lounge nor food courts or even wash rooms.
DIAL has planned a 60-room transit hotel for such passengers but it will be ready only after two months.
A delay of 10 minutes in getting the baggage could prove costly for passengers booked on connecting domestic flights. It takes about 40 minutes to reach the domestic terminal from the new terminal.
Also, domestic airlines close check-in counters 40 minutes before the departure. So, even a few minutes' delay in getting the baggage puts the commuters at risk of missing their flight.
31/07/10 India Today
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