RS members complain of poor food on AI flights

New Delhi: With members in Rajya Sabha raising concern over poor quality food served to passengers on Air India flights, civil aviation ministerPraful Patel said on Tuesday, "Considering that around 36,000 passengers fly daily, it is difficult to cater to everybody's taste. (Still), the number of complaints is very less."
He said during January-July this year, Air India received 22 and 19 complaints on domestic and international flights respectively. "The food provided on board by Air India is sourced from reputed flight kitchens and is comparable with every other airline in the industry," he said, adding that quality checks were carried out and there was also a system for rectifying complaints.
18/08/10 Times of India

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Categories: NACIL Aug 2010