Delayed arrival of baggage upsets passengers

Mangalore: Several irate passengers of the Air India, who arrived here from West Asia a few days ago, gathered at the Mangalore Airport early this morning demanding their luggage.
The passengers, who had arrived from various destinations in West Asia during the last few days, had not been given their baggage as they were yet to arrive from another place.
A passenger told The Hindu on Sunday said that around 20-25 passengers from different destinations arrived at the airport early that morning seeking response from the Air India officials. G.A. Riyaz Ahmed, a resident of Gandhinagar, Sullia, and his cousin had arrived by a flight from Bahrain last Thursday. He claimed that the airline officials only responded to the disgruntled passengers on Sunday because they got upset with the people having brought the information to the notice of the press.
He said that despite repeated calls, no body was telling them clearly about when their luggage would be received.
An Air India official, who requested anonymity, told The Hindu that around 40 passengers from several west Asian flights could not get their luggage. He said that this would happen to all airlines when they had to shift the luggage from one flight to another due constraints of weight.
13/09/10 The Hindu/Mangalorean.com

To Read the News in full at Source, Click the Headline

Categories: Air India Budget Sep 2010, airports Sep 2010, Foreign Sep 2010, NACIL Sep 2010