IBM signs 10-year outsourcing deal with Jet Airways

IBM, the global information technology solutions major, has won a 10-year, $62-million (Rs 285 crore) IT outsourcing deal from Jet Airways. It is the first "total outsourcing deal" in Indian aviation, says IBM.
IBM will provide technology solutions to transform the airline's business areas such as airport operations, direct distribution and frequent flier programmes. "This will enable us to focus on our core business and improve our operational efficiencies, besides delivering a seamless customer experience," said Nikos Kardassis, chief executive officer, Jet Airways (India).
22/09/10 Business Standard

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Categories: Foreign Sep 2010, Jet Airways Sep 2010, New Sep 2010