AI flights delayed, passengers bear the brunt

New Delhi: Air India continues to be in the news for the wrong reasons. An acute shortage of ground handling staff has disrupted flight operations at many airports in the country. The disruption in flight operations happened after Air India transferred 11 of its domestic arrivals to Delhi's new international terminal
There were protests in Patna, Mumbai and Delhi over delayed Air India flights. Passengers were angry with inordinate delays and cancellations and the Air India staff looking helpless.
A major reason for the delays is the acute shortage of ground handling staff available with the airline. To get over the problem Air India collaborated with AI SATS just before shifting operations to the international terminal.
he firm was supposed to handle ground handling operations for the airline but sources have told CNN-IBN that while the agency was supposed to provide 500 personnel as per the contract only about 100 have been provided till date.
The problem got accentuated when the airline decided to shift 11 of its domestic arrivals to the new international terminal from October 31. Sources say authorities were desperate to implement their winter schedule and were not prepared to handle the transfer of operations just yet.
03/11/10 Parikshit Luthra /CNN-IBN

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Categories: Air India Nov 2010, Airports Nov 2010