Goof-up in luggage transfer

New Delhi: Air India's decision to combine Dubai-Mumbai and Dubai-New Delhi flight on Friday and Saturday cost its passengers dearly. After reaching at Delhi airport, more than 150 passengers kept waiting for their baggage, which had, meanwhile, been cleared at the Mumbai airport. "You want to leave the
airport as soon as you arrive at your destination. Here we kept waiting for our baggage. Even the airline officials couldn't help us," said a passenger who landed at Delhi airport. All that Air India officials said was that passenger baggage would be delivered as soon as it comes from Mumbai.
06/11/10 Hindustan Times

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Categories: Airports Nov 2010