No end to Air India baggage problems, flights hit

New Delhi: With Air India set to shift its entire domestic operations to T3 on November 11, the airline is still grappling with major baggage handling issues even as it called in 100 extra staff members from other cities to pitch in.
On Sunday, the national carrier saw several delays, some up to seven hours, which the airline blamed on parking bay unavailability the previous day.
‘‘Since there was a shortage of parking bays on Saturday, many of our flights got delayed and its impact could be felt on Sunday as well,’’ said sources. However, ministry sources said that the airline was facing a huge problem with its ground handling agency and even though it had outsourced some of its flights to other ground handlers, the flights that it was managing on its own were in a mess.
Two flights, one for Chennai scheduled for departure at 7.45pm and the other to Amritsar scheduled for 7.30 pm were delayed. Boarding cards for both the flights had been issued, but the boarding didn’t happen. This triggered anger among the passengers who started shouting at the security gate.
08/11/10 Neha Lalchandan/Economic Times

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Categories: Air India Nov 2010, Airports Nov 2010