Run by crooks for crooks

Calcutta: After many harrowing experiences at Calcutta airport, I am convinced that the place is being run by a gang of criminals. Since most passengers do not complain, the crooks get away with it.
Touts hound you to change foreign currency, while the CISF personnel look away. This foreign exchange racketeer is seen in the airport everyday. Who knows if this black foreign exchange makes its way to any terrorist organisation?
A bottle of mineral water costs Rs 45 at the airport. Stale sandwiches are sold too. Every time I have asked for the complaint book airport officials have refused me. Instead, the airport manager makes a show of calling the shop owner and scolding him.
The paper glasses in which aerated drinks are sold are all cut down by hand to a smaller size. Therefore, you get 200ml while you pay for 500ml. Take it to the airport manager and you will be abused.
The taxi booth has been designed by the crooks for the crooks. Step out of Heathrow airport in London and the taxis are available in a single row. A police officer takes down your details along with the taxi details and gives you a reference number and a telephone number in case of any trouble. Is that a very difficult system to follow?
06/11/10 Max Galstaun, Shirley, United Kingdom/LETTERS/The Telehraph

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Categories: Airports Nov 2010