Jet Airways tops in flyer inconvenience

New Delhi: The government today said that in November carriers paid about Rs 49.66 lakh compensation to nearly 8,000 travelers, who faced inconvenience due to flight cancellations or denied boarding by airlines.
While the airlines paid cash compensation of Rs 33.46 lakh to nearly 7,500 passengers who suffered due to last minute flight cancellations, 545 travelers were paid Rs 16.20 lakh as they were denied boarding during the month, according to government data released today.
During the same period, more than 70,698 passengers were forced to wait at the airports due to delays in flight departures, the figures said.
Among the airlines, maximum cases of denied boarding and last minute flight cancellations were reported by Jet Airways-JetLite combine, where 425 flyers were denied boarding and 2,862 passengers had to suffer due to last-minute flight cancellations during November.
The airline paid Rs 12.12 lakh as compensation to the passengers, the data showed. However, flyers traveling on SpiceJet suffered the most during the month, as 29,863 passenger had to either wait on the airports or were transferred to other airlines due to delay in the flight operations.
The low cost carrier also paid Rs 22.04 lakh penalty to the flyers as 2,486 people had to suffer due to cancellation of flights.
Among the other carriers, 1,853 passengers traveling on Kingfisher-Kingfisher Red combined had to go through difficult times due to cancellation, while 102 flyers were denied boarding on the airlines' flights.
21/12/10 Indian Express

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Categories: Jet Airways Dec 2010