Many Air India Passengers Still Stranded At Newark Airport

Newark: It’s been four days since the weekend blizzard, and some airline passengers still found themselves stranded on Thursday.
The problems at Newark Liberty International Airport don’t end there, though – there are also hundreds of bags that haven’t been claimed.
Passengers stranded during the blizzard spent the day looking through rows and rows of bags at Newark Liberty.
Many passengers at Air India chose to spend the night at the airport Wednesday, even though the airline offered them hotel rooms, “so they could be first and catch their flight,” they said.
“They said first come, first serve,” Kristin Machado said. “They made a ripple effect, so now every single flight, people are getting affected.”
Kristin Machado and her sister, Alexis, came to the airport only to be told passengers stuck in the blizzard would be given preference.
Still, passengers who want to get home for the New Year say there have been no guarantees for anyone. They took matters into their own hands when they saw no one at the ticket counters on Thursday morning.
“We came here and we did like community work,” Manisha Gopte said. “We put up all the aisles ourselves.”
The one thing many passengers said they were thankful for was to still have their luggage, unlike the hundreds who were still searching for theirs.
Employees at the Air India ticket counter declined to speak on the matter, and CBS 2 was unable to reach anyone at the airline’s corporate offices for comment.
30/12/10 CBS New York

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Categories: Air India - International Dec 2010, Airports Dec 2010, Foreign Dec 2010