Airport initiative to help passengers

Chennai: In a first-of-its-kind goodwill gesture, the Airports Authority of India (AAI) has started a Passenger Assistance and Transfer Counter at the Chennai Airport.
Set up in the arrival area of Anna International Terminal outside Customs Hall, the counter is to provide the best possible services/assistance round the clock to international travellers (both arriving and departing). Counter staff from AAI will assist passengers with respect to flight information, baggage transfer, guidance, availability of various facilities at the airport and coordination with the airlines for wheelchairs. To help wheelchair passengers, dedicated hotlines have been provided from Departure Canopy area of Anna International Terminal and also the domestic terminal.
14/01/11 ExpressBuzz

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Categories: Airports Jan 2011