Domestic airlines pay Rs 27.7 lakh as compensation for delays

New Delhi: Over 67,500 passengers were affected due to flight delays of over two hours in January, for which six domestic carriers had to shell out a total of Rs 27.72 lakh as compensation.
Out of a total of 67,551 passengers affected, those of SpiceJet were the worst hit.
The low cost carrier spent Rs 20.11 lakh to compensate its 17,480 passengers who were affected by the delays, latest data by the Directorate General of Civil Aviation shows.
Around 16,300 of Jet Airways passengers were affected, while 12,056 flyers of GoAir, 11,042 of Kingfisher and 10,673 of IndiGo were hit by the flight delays last month.
A total of 12,859 passengers were affected due to cancellation of flights, with the domestic carriers together paying a compensation of Rs 8.48 lakh.
While the largest number of 5,547 passengers of Jet Airways were affected by cancellations, low cost carrier IndiGo had just 395 affected flyers. GoAir had 3,421 passengers hit by flight cancellations, followed by 1,944 of SpiceJet and 1,552 of Kingfisher.
Despite having largest number of affected passengers, Jet Airways paid just Rs 10,000 as compensation while SpiceJet shelled out Rs 8.38 lakh to provide hotel accommodation or for rescheduling their flights.
21/02/11 Times of India

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Categories: Indian Aviation- In General Feb 2011