NRI priest gets justice from consumer court

Chennai: An NRI priest from Hong Kong received justice from the Tuticorin consumer court against Indigo Airlines in Haryana, which delayed the flight of his friend and caused mental agony to him.
Priest Thomas Terrance approached the court after his friend, Ms. Wong Wai May Christina, missed the connecting flight from Chennai to Hong Kong because of the delay of the IndiGo flight in June 2010.
Mr Terrance, in his complaint, said he took Ms Christina to various tourist places in India and reached Kolkata.
“The Kolkata-Chennai flight of Indigo Airlines did not arrive as per the schedule. After two hours, we were informed the flight was delayed because of thick fog in Delhi. Finally, we boarded Indigo aircraft 6E-524 in the night. But within an hour, the captain informed the passengers about a mechanical snag and that the flight would be taken back to Kolkata,” Mr Terrance said.
By the time they reached Chennai, Christina missed the Cathay Pacific flight to Hong Kong. Mr Terrance then had to spend Rs 31,000 for boarding and to get a new ticket for Christina.
21/03/11 Deccan Chronicle

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Categories: Foreign Mar 2011, Indigo Airlines Mar 2011