Zero Octa, the specialist audit subsidiary of Kale Consultants Ltd., and the Star Alliance, today announced that Zero Octa has been selected as preferred vendor for sales audit and revenue recovery and protection services for its member airlines.
Zero Octa had been the preferred supplier for revenue protection services for Star Alliance since September 2005. This new contract in effect extends this agreement and reaffirms Zero Octa as being an industry leader in the delivery of best practice solutions and services in the audit domain for airlines.
The appointment of Zero Octa is the outcome of a central selection process undertaken by Star Alliance on behalf of its member carriers. As a result, participating member carriers can now contract their individual requirements from Zero Octa, at favourable conditions and also expand the scope of work. This agreement covers multiple audit services, including passenger audit, collections management, refund application processing, BIDT audit, Direct Operating Cost audit, etc.
“In the case of Zero Octa, we are very pleased that we can continue and build on the cooperation which began back in 2005. All participating member carriers have managed to increase the percentage of recovered revenue and they look forward to a continued success relationship with Zero Octa,” said Christopher Korenke, VP Commercial, Star Alliance.
Speaking on the occasion, Peter O’Sullivan – Head of Business, Zero Octa, said “We are delighted to be continuing our long association with Star Alliance. This new contract reaffirms our standing in the market today. Quality, speed, accuracy and diligent customer service have been the cornerstones of our business – and we are sure that Star Alliance member airlines will continue to benefit from our services.”
17/03/11 Business Standard
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