It has been a nightmare for economy class passengers on Air India flights.
With the strike by pilots of the national carrier entering its third day on Friday when at least 126 domestic flights were cancelled, many economy class passengers have been given the short shrift.
The airline failed to inform them about the flights being cancelled, leaving the passengers, many from rural areas, in the lurch at the Chennai airport.
Bokka Srinu, 32, a car driver from Andhra Pradesh’s East Godavari district who is employed in Kuwait, received a rude shock when AI 975 flight to Kuwait was cancelled on Friday and AI officials nonchalantly told him to return after a couple of days.
While the national carrier has agreed to refund his ticket fare, like other business class passengers, Srinu was not offered alternate travel arrangements or accommodation.
“I have to join duty Saturday evening and I am still stranded at Chennai,” Mr Sirinu told Deccan Chronicle.
“I have no idea about these facilities. I am going back home as the officials have told me that it might take two or three days for the departure of Kuwait flight.”
30/04/11 Deccan Chronicle
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