Bangalore: Passengers of Jet Airways, who were stranded at the Bangalore International Airport (BIAL) on Saturday after a flight was cancelled, were put through the ultimate test of patience.
Flight 9W486, scheduled to take off for Chennai at 5 pm, was delayed for over six hours, and then finally cancelled at 11 pm without prior notice to the 90 stranded fliers.
According to the airlines, the flight was apparently delayed because of 'technical snag', and failure to inform the stranded passengers led to an uncertain wait throughout the night for them.
"We were issued boarding passes at 5 pm on Saturday and till about 11 pm we didn't know what was happening.
They announced that the flight had been delayed and kept us waiting all night. At 10.30 am yesterday morning, a few passengers were provided seats on a different carrier," lamented Tyagarajan, an entrepreneur from the city.
When contacted, a Jet Airways flight attendant claimed that they did not inform passengers of the cancellation because they themselves were unaware about it.
23/05/11 Sheetal Sukhija/MiD DAY
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