Chennai: It will take at least one more month to bring back air cargo operations at the city airport to normalcy because of manpower shortage, say clients and customs agents.
Malfunctioning of an integrated cargo operations software at the Customs House coupled with administrative chaos has led to cargo pileup since the last week of April. With the Airports Authority of India and Bhadra International, who have been given the ground handling operations, bringing in some infrastructure improvements, the situation is looking up. However, clients and customs agents believe that the improvements are not enough to get the operations back to normal.
Though close to 600 tonnes of consignments that had piled up through the last month have been cleared, customs house agents said lack of coordination and manpower is hampering the efforts. At least 200 employees are required for effective handling of consignments, but there are hardly 100 of them.
17/05/11 Arun Janardhanan/Times of India
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