Bangalore: Red-faced after its passengers were stranded at the Bangalore International Airport (BIAL) for six hours on Saturday, Jet Airways has announced ticket refunds.
Flight 9W486, scheduled to take off for Chennai at 5 pm, was delayed for over six hours, and then finally cancelled at 11 pm without prior notice to the 90 stranded fliers.
"Passengers can avail refunds on their tickets at our registration desk. We'll try to avoid such complications in future," said Pavitra, an attendant with the airline. Many people however, had to cancel business assignments and weekend plans because of the cancellation.
According to the airlines, the flight was apparently delayed because of 'technical snag', and failure to inform the stranded passengers led to an uncertain wait throughout the night for them.
23/05/11 NDTV.com
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