New Delhi: The Civil Aviation Minister, Mr Vayalar Ravi, today asked managers of state-run airports to tighten up their belts for competing with private-led ones and fulfil their customers’ expectations.
“Compete with the privately managed airports .... so that someone landing at Chennai or Kolkata airports (being modernised by the Airports Authority of India) can say they are as good as or better than Terminal-3 of the Delhi airport,” Mr Ravi told a conference of airport directors here.
Doing some tough talking, he said, “Simply sitting in the Airport Director’s office will not do. You have to see what problems the passengers and all your other customers like airlines are facing and find solutions.”
“Don’t make passengers wait for their baggage for hours. If there are less number of conveyor belts, tell your superiors. There are other problems also. Be sensitive to them and find solutions,” he said while referring to reports about Thiruvananthapuram airport which claimed that the new terminal does not have enough toilets and parking fees were high. Addressing the conference organised by the AAI, the Civil Aviation Secretary, Mr Nasim Zaidi, also asked the airport managers to reorient their functioning to meet the new competitive challenges.
16/06/11 Business Line
To Read the News in full at Source, Click the Headline
0 comments:
Post a Comment