Calcutta: Check-in islands shaped like a U, each with 16 to 18 airline counters, are coming up in the first-level departure lounge of the integrated terminal as part of a crowd-management strategy that Delhi’s Terminal 3 has already adopted with success.
“This is a concept new to India. The U-shaped islands will be the crux of the integrated baggage management system at the new terminal,” airport director B.P. Sharma told Metro.
The integrated terminal will have as many as eight check-in islands from one end to the other, each equipped with an assistance counter for fliers. Officials say the system would allow up to 144 fliers to check in simultaneously, almost three times more than would be possible if all 50 counters at the existing domestic terminal were to be kept open.
The mammoth Terminal 3 in Delhi has six check-in islands with 168 check-in counters, barely 24 more than in the Calcutta blueprint. Mumbai airport has 118 counters.
“The technology is German. The modular check-in islands are expected to arrive by October and installation will start immediately,” airport director Sharma said.
The islands will be equipped with CUTE (common user terminal enabler) technology, which enables anyone manning a counter to switch between different airlines’ check-in systems at the touch of a tab.
18/07/11 Sanjay Mandal/The Telegraph
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