Raytheon team to fix glitches in ATC software

Mumbai Engineers from US-based Raytheon, which developed the Air Traffic Control’s (ATC) Auto Track 3 software, will be in Mumbai on Tuesday to assess what caused the technical glitches in the software last Sunday and come up with solutions.
ATC’s Auto Track 3 software, an upgraded software introduced on a trial basis in Mumbai ATC only in May to monitor flight movements for controllers, developed glitches last Sunday. It took engineers two hours to get the system in order. During the time, controllers switched back to the older Auto Track 2 system.
“The company is sending engineers next week with Patches for the software glitches that led to the failure last week,” said a senior AAI official. Raytheon officials were also at the ATC tower last Thursday to investigate the reasons for the glitches. Following the failure of the system, the AAI began investigations on two fronts: at the level of the Mumbai ATC and at the level of Raytheon that supplied the software to Delhi and Mumbai airports.
“ Raytheon will have to simulate the sequence of events that led to the failure,” said an AAI official.
In a report sent to the Airports Authority of India, the Mumbai ATC listed the sequence of events after the first signs of glitches showed up.
10/07/11 Express India

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Categories: Airports Jul 2011