AI Express flight cancellation leaves passengers stranded

Dubai: Many Indian passengers have been stranded at Muscat International Airport for the last one week after Air India Express cancelled a dozen flights from Muscat to Kerala and Punjab, citing operational reasons.
The low-cost airline has cancelled as many as six flights operating between Oman and India from August 20 to 26. As the six flights are operating to and fro, a total of 12 flights have been affected.
"As Air India Express is a low cost airline, a majority of the travellers are blue-collar workers and the flight cancellations have come as a burden to them. They now have to find tickets in some other airlines, for which they have to pay a hefty amount," a travel agent, who is facing the ire of the travelers, told Times of Oman.
Meanwhile, the Air India office in Muscat told the newspaper that the flights were cancelled due to "operational reasons".
The official said, "We have cancelled four flights to Calicut, one to Thiruvananthapuram and one to Amritsar. We have made arrangements for free rebooking on Air India Express flights and passengers can also opt for a full refund, without any cancellation or reissuing charges."
26/08/11 PTI/msn.com

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Categories: Air India Budget Aug 2011, Foreign Aug 2011