New Delhi: Air India plans to revamp its operations to ensure better on-time performance.
The airline, which has been losing money, wants to regain its status as a leading airline and feels by improving its reliability it would command a better passenger load factor.
According to senior Air India officials, the airline was working hard on improving on-time performance of its flights, which had fallen to 71 per cent, lowest amongst all airlines in India.
Senior officials said the airline hoped to jack up its on-time performance to 81 per cent and to achieve it the airline might take drastic measures, including action against non-performing employees.
“Employees are being told that if the on-time performance does not improve in the next 15 days then action against anyone guilty of dereliction of duty would be taken. As improving the on-time performance is part of the turnaround plan, the management is not taking any chances to make sure that results are positive,” said a senior AI official.
03/09/11 Karan Choudhury/The Telegraph
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