New Delhi: The country's apex consumer forum has ordered Air India to pay Rs 75,000 as damages to a father- daughter duo for not informing them about extra charges for advancing their journey and asking them to pay $175 more minutes before their flight back home from the US.
The National Consumer Disputes Redressal Commission (NCDRC) gave its order on an appeal by Air India against the October 2006 order of the Andhra Pradesh State Commission on two separate complaints filed by Hyderabad-resident Dharmavaram Kottam and his daughter for not informing them about the extra charges.
07/10/11 Times of India
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