New Delhi: Pakistan International Airlines (PIA) has been directed by an apex consumer forum to pay Rs one lakh compensation to an Indian passenger who claimed to have lost his job after the airlines failed to provide him seat despite his confirmed ticket. The National Consumer Disputes Redressal Commission (NCDRC) rejected PIA's plea that since the passenger was on a transit halt at Karachi, Indian courts had no jurisdiction to deal with the issue. Rajasthan resident Bhagwan Dutt who was working in Riyadh at Saudi Arabia in 1998 had sought the compensation on the ground that he lost his job due to the airlines' failure to to ferry him so that he could report back for duty in time. "It is also clear that the action of the appellant (PIA) closed other options for the complainant (Dutt). Had he been given refund at Delhi, instead of assurance to provide a seat at Karachi, he could have tried other airlines. We agree with the State Commission that this constituted a deficiency in service," NCDRC bench headed by Justice V R Kingaonkar said.
25/10/11 PTI/IBN Live
To Read the News in full at Source, Click the Headline
0 comments:
Post a Comment