Mumbai: Whenever pilots threaten strike, debt-ridden national carrier Air India cedes its market share to rivals, as passengers refrain from travel for fear of flight cancellations and the carrier struggles to regain it.
The carrier’s share crashed to 13.2% in May 2011 when pilots from erstwhile Indian Airlines, under Indian Commercial Pilots Association (ICPA), stayed away from work for 10 days, demanding same pay with erstwhile Air India pilots or Indian Pilots Guild (IPG). The carrier, which flew around 7.35 lakh passengers in April, reported 15.4% share in April.
“Air India’s labour troubles are well documented, so that has meant that some passengers have refrained from booking tickets with the airline,” an analyst, who did not wanted to be quoted as he is not authorised to comment on individual airlines, said.
12/11/11 Debabrata Das/Financial Express
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