IndiGo, SpiceJet asked to explain cancelled flights

New Delhi: The aviation watchdog Directorate General of Civil Aviation (DGCA) on Friday issued showcause notices to IndiGo and SpiceJet for having allegedly cancelled flights without informing passengers.
The DGCA notice to the low-cost carriers came a day after it had pulled up Kingfisher Airlines for scrapping flights without intimating passengers.
The notice issued to IndiGo airlines is under Rule 140(A) of Aircraft Rules.
"The notice has been issued to IndiGo under these rules as it is operating lesser number of flights than what they agreed to in the Winter Schedule," DGCA chief EK Bharat Bhushan said.
Under this rule, an airline has to obtain DGCA's concurrence before discontinuing a flight or starting a new route at least a week before taking such a step.
The DGCA also asked IndiGo what steps it has taken so far to take care of the passengers booked in the flights cancelled in terms of returning their airfares, accommodating them in their alternative flights or providing them alternative modes of transportation.
The aviation regulator, through the notice, asked the low-cost carrier whether it had kept in view the provisions of Civil Aviation Requirement on the "facilities to be provided to passengers in case of denied boarding, flight cancellations and flight delays".
11/11/11 CNN-IBN/IBN Live

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Categories: Indigo Airlines Nov 2011, spicejet Nov 2011