Consumer forum orders airline to pay flyer for lost baggage

Mumbai The Mumbai Suburban District Consumer Disputes Redressal Forum has ordered an airline to compensate an Andheri resident whose baggage was lost while he was travelling on a Mumbai-bound flight. The forum ordered Jetlite to pay Adil Sayyed Rs 9,000 for his lost 20-kg baggage besides an interest of 12 per cent till he receives the entire amount. It also said an additional Rs 5,000 would also have to be paid as compensation.
Sayyed had taken a Kolkata-Mumbai flight on December 2, 2006 after checking in his baggage. However, he could not find his baggage upon landing in Mumbai.
02/01/12 Express India

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Categories: airports Jan 2012, Jetlite Jan 2012