Kolkata: In a bid to re-instill discipline among the heavily unionized staff, the Airports Authority of India (AAI) has decided to crack down on errant employees. Officials in the organization, that manages 125 airports across the country, said an order has been issued to weed out inefficient or errant employees of over 50 years of age by premature retirement.
The action is expected to impact Kolkata airport most as executives have been unable to discipline inefficient staff as they enjoy the protection of the union that is extremely strong here. No other airport in India receives so many complaints from passengers on shabby maintenance of lounges and toilets and rude staff behavior.
"Let's face it, we have a problem with the staff. It's not as though everyone is inefficient or undisciplined. But a few bad apples spoil the entire basket. The problem is particularly acute in Kolkata where the union has always been very dominant," an AAI official said.
26/03/12 Subhro Niyogi/Times of India
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