New Delhi: Kingfisher Airlines’ lone city booking office in New Delhi is across the road from the IIT, in the Safadarjung Development Area marketplace. It’s a youth-centric market, with bakeries, coffee shops, a sweet shop, a few chemists and a leading audio ware showroom.
The office wears the look of a deserted bride, expect for four young people in the airline’s uniform talking to each other. None looks more than 25. The mobile of one of the customer care executives rings, its tone the airline’s theme song:
Stars in my window/Earth below/Touch me down/Let me go/Flying high/You and me/Kingfisher Airlines/Fly the good times.
The young executives answer queries on re-reimbursement of frequent flier miles that one may have accumulated. Questions about their main office, launched with fanfare in Connaught Place on May 11, 2006, too find a quick response, almost rehearsed. “It has been shut down since November.”
19/03/12 Smita Aggarwal/Financial Express
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