Dubai: Many passengers were stuck at the Sharjah International Airport early on Sunday morning due to a technical glitch in the iris scanners.
Relatives said that passengers were stranded in long queues at immigration with no food, water or cash while airport officials were waiting for a team from Abu Dhabi to fix the glitch.
A source at the Sharjah International Airport told Gulf News that the machines are now working and that passengers who have completed the iris scan have started to leave the airport.
"The eye-scanning machines were down from Abu Dhabi Police," he said. The source said that passengers were stuck at the airport until 1:30pm while a team from Abu Dhabi worked on solving the problem. The machines are used to scan the eyes of passengers who are entering the country on visit visas and tourist visas.
"Air Arabia has provided the stranded passengers with meals while Pakistan International Airlines did not provide any meals," he said.
Dinesh, a Dubai resident, said his elderly parents were due to arrive from India at 6:20am but until 2pm they had not been released from the Immigration queue.
25/03/12 Naushad K. Cherrayil and Deena Kamel Yousef/Gulf News
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