Sunday, March 18, 2012

Sitarist takes GoAir to consumer court

Kolkata: Sitar maestro Ustad Shahid Parvez Khan on Saturday filed a complaint at the Consumer Dispute Forum Unit 1 in the city against a private airline under Section 12 of the Consumer Protection Act, 1986. In his complaint, the Padma Shri awardee has alleged that the airline is to blame for deficiency in service, unfair trade practices, negligence, professional incompetence and causing him harassment and mental agony.
The matter has been fixed for admission before the Consumer Forum on Monday, said the Ustad's counsel. Through his complaint, the artist has claimed damages from the airline.
Through a travel agent in Kolkata, Khan had purchased two e-tickets for himself and his son to travel from Lucknow to Pune by GoAir flight No G8-352 on December 4, 2010. The flight was scheduled to depart at 8.30am. The maestro has claimed in his complaint that he and his son reached the airport well in advance but came to know that the flight had taken off at 6.25am.
18/03/12 Times of India
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