Dubai: A Dubai-based passenger is alleging fraud against Indian airline IndiGo after his online bookings for two flights were cancelled for what he slammed as dodgy reasons.
P. Sharma had bought two IndiGo tickets for his mother and daughter on March 6 with his credit card issued by a Dubai bank.
The purchase for 16,000 rupees was marked "confirmed" in the flight tickets from Delhi to Chennai that were dated April 5, 2012.
But his mother and daughter were told during check-in that their tickets had been cancelled, and Sharma received a cancellation notice on February 7 in his spam e-mail. In the instant case, we note that the credit card holder is not a travelling passenger and/or part of the party travelling. In light of the above, we are unable to honour the booking and as such, the reservation is released and refund is being processed to the credit card which was used by you to make the said booking. You will receive your refund shortly," the statement said.
12/04/12 News Track India
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