Kolkata: Jet Airways has threatened to pull its inventory from leading Indian OTAs if they refuse to abolish a controversial practice that only reveals the carrier's identity after a customer has purchased a flight ticket to a particular destination.
Recently, OTAs such as MakeMyTrip.com, Yatra.com and Goibibo.com have been found to be offering heavily discounted tickets without revealing the airline's identity until payment is completed.
Some customers who booked flights operated by Kingfisher Airlines were subsequently left stranded when the beleaguered airline culled its operations (TTG Asia e-Daily, March 22, 2012).
Nikos Kardassis, CEO, Jet Airways described the ongoing practice as a "scam" and “damaging (to) the market”. The airline has since filed a complaint with India's Directorate General of Civil Aviation.
04/04/12 Shekhar Niyogi/TTG Asia
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