Malaysian Airlines to pay Rs 1 L to woman for losing her bag

Malaysian Airlines has been asked by a Delhi district consumer forum to pay Rs one lakh to a woman for spoiling her trip to that country, where she had gone to attend her friend's wedding but the airlines lost her baggage with her party wears and other essentials en route.
A bench of New Delhi district consumer forum asked the airlines to pay the compensation to Mumbai resident Farah Mehta, who had taken the flight to Langkavi there but ended up as an anguished lot.
"In light of the fact, the total tour was spoilt, and she suffered great emotional, physical, mental anxiety and worry, with no words of comfort or regret. The paltry offer (of the airlines) for loss only added insult to her injury.
"In our consideration view an amount of Rs one lakh, in total would be just compensation to the complainant in the facts and circumstances of the case," said a bench of forum's President C K Chaturvedi and members S R Chaudhary and Asha Kumar.
29/05/12 PTI/Business Standard

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Categories: Foreign May 2012