800 MPs are Air India’s new Maharajas in the sky

New Delhi: At a time when the focus should be on the deteriorating health of the national carrier, Air India and Airports Authority of India (AAI) have come up with a “high quality handling” protocol, one that ensures Maharaja treatment for every MP boarding an AI flight from any airport in the country. Members of the two Houses of Parliament together number almost 800.
The protocol, a copy of which is with The Sunday Express, stipulates that MPs be provided “step-wise facilitation” — starting from generation of PNR numbers to departure from airport, after take-off, on arrival at destination or at transiting airport.
Airport managers and officials will be required to be in attendance, either in person or by deputing another official to “meet” them along with helpers, help them with formalities till they board the aircraft.
Once on board, the cabin crew will have to identify themselves to the MPs and offer them “compliments of the Captain”. At the end of the flight, the commander will have to file a report on the handling of the MP.
03/06/12 Smita Aggarwal/Indian Express

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Categories: Air India Jun 2012