Tuesday, July 31, 2012

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Air India to pay Rs35,000 for bribe demanded by its staff from student

Tuesday, July 31, 2012
New Delhi: Air India has been ordered by a consumer forum to pay Rs 35,000 as compensation to a woman for demand of bribe from her son by its airport staffer to allow him carry extra luggage on his way to Singapore for studies.
The forum ordered compensation for complainant Beena Shah saying that the demand of the bribe amounted to causing harassment to her as her son was entitled to carry the extra baggage as per the information on the airline's website. The forum asked Air India to compensate Shah noting that the Ministry of Civil Aviation had admitted the occurrence of "unfortunate incident" after it was informed about it by Shah and had also tendered its apologies saying that there was some misunderstanding due to misinformation on the website.
31/05/07 PTI/Daily News & Analysis
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