SpiceJet to pay Rs 79K for delayed delivery of baggage

The SpiceJet Airways has been ordered by a consumer forum here to pay over Rs 79,000 as total compensation to one of its passengers for off-loading his and his companions' luggage from the flight and delivering it after much delay, affecting their trip.
The airline was asked to pay Rs 40,000 as compensation, Rs 26,556 for hotel expenses incurred by the travellers and Rs 3,000 for other expenses incurred by them along with Rs 10,000 as litigation cost to Delhi resident Rajendra Kumar Gupta, who had booked the tickets for himself and 18 others to go on a pilgrimage to Vaishno Devi.
18/07/12 Moneycontrol.com

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Categories: spicejet Jul 2012