Two teenagers accuse airline of ill-treatment

Mumbai: Imagine being stranded at an overseas airport with little or no money in the dead of the night. Two city-based teenagers, who were returning from Germany after an 11-month youth exchange programme, had to go through this ordeal recently. Aavrutti Sharma and Divya Garg (both 17), have accused Lufthansa of being inconsiderate toward them, despite the two being minors.
Aavrutti and Divya had booked their tickets for Mumbai on Austrian Airlines but since the airliner had suspended its operations to India, they were transferred to Lufthansa.
According to the two girls, their trouble began when they arrived at Frankfurt airport around 1.10 pm on June 22 to board flight (LH-756) departing at 1.30 pm. "They told us we were late but we saw a man go through the boarding gate after us. They were extremely rude to us," alleged Aavrutti. "They were asked to buy tickets worth 400 euros each. The airline staff should have had the courtesy to speak to their guardians over the phone," said Aavrutti's mother Vidyottama.
03/07/12 Mumbai Mirror

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Categories: airports Jul 2012, Foreign Jul 2012