United passengers wait 24 hours for flight to Mumbai after weather and maintenance problems

More than 250 passengers traveling to India were stranded at Newark Liberty International Airport for nearly 24 hours after severe thunderstorms and maintenance problems forced United Airlines to cancel their flight early yesterday morning.
One passenger said Flight 48 to Mumbai remained on the tarmac for nearly three hours before United returned the plane to the gate in the middle of the night, forcing customers to camp out in Terminal C.
“It was really uncomfortable, spending three hours on a flight that went nowhere and then spending the whole night on the floor,” said 23-year-old Nishank Kshirsagar, who was returning to Singapore via India after a six-day vacation in New York City. “It’s not what you expect from an international airline.”
For United, it was a second reputation-bruising predicament in a week.
20/07/12 Susan Todd/The Star-Ledger/nj.com

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Categories: airports Jul 2012, Foreign Jul 2012