British Airways to pay R 2 lakh for off-loading Indian passenger

New Delhi: British Airways has been ordered by a consumer forum here to pay Rs two lakh as compensation to
a woman passenger for not telling her in advance that she needed a transit visa for London en route to New Delhi and deplaning her at Vancouver airport. The New Delhi District Consumer Disputes Redressal Forum asked the UK flag-carrier to pay damages to complainant Kumkum Sharma, pointing out that the woman was forced to extend her stay in Canada till she could get a transit visa due to the failure of the airlines and its agent in informing her about the requirement.
05/08/12 PTI/Daily Bhaskar

To Read the News in full at Source, Click the Headline

Categories: airports Aug 2012, Foreign Aug 2012