GMG Airlines to pay Rs 40 K

New Delhi: Bangladesh-based GMG Airlines has been directed by a consumer forum here to pay Rs 40,000 to a passenger for not accommodating him on another plane after one of its scheduled flights was cancelled.
The New Delhi District Consumer Disputes Redressal Forum awarded the compensation saying not only was the flier inconvenienced by the flight cancellation, but he also had to bear additional expense of buying another ticket for returning to India from Malaysia as well as hotel charges.
"Complainant (Sukhija) was forced to purchase another ticket for return journey...He suffered lot of inconvenience due to cancellation of the flight and (had to) bear expenses towards hotel charges, etc.
16/09/12 Financial Express

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Categories: Foreign Sep 2012, Indian Aviation- In General Sep 2012