New Delhi: Air India has issued a circular asking cabin crew to behave themselves mid-air, in the face of many complaints about them consuming passengers' meals and their boisterous guffaws in the galley area.
Since the complaints came from first class passengers, the airline wasted no time in issuing the fresh circular on September 5 (TOI has a copy). The circular to the cabin crew talks about the manner they have to "eat" and "talk" during flights.
A senior AI official said the airline was getting complaints that cabin crew ate the passengers' meals in front of passengers during the flights.
The crew now has been told to speak softly while in the galley, which is close to the first class seats, and draw the curtain down while having food. In each flight, the meals are uplifted as per the number of passengers and the cabin crew keeps some of the food packets for their consumption during flights.
19/09/12 Yogesh Kumar/Economic Times
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Since the complaints came from first class passengers, the airline wasted no time in issuing the fresh circular on September 5 (TOI has a copy). The circular to the cabin crew talks about the manner they have to "eat" and "talk" during flights.
A senior AI official said the airline was getting complaints that cabin crew ate the passengers' meals in front of passengers during the flights.
The crew now has been told to speak softly while in the galley, which is close to the first class seats, and draw the curtain down while having food. In each flight, the meals are uplifted as per the number of passengers and the cabin crew keeps some of the food packets for their consumption during flights.
19/09/12 Yogesh Kumar/Economic Times
